At Bolt Printing we strive to ensure that goods ordered through us are always accurate and of the highest quality.  We stand by everything we sell, 100%. If you are not satisfied with your order, neither are we. Apparel you design or orders through Bolt Printing are customized and unique just for you.

Time of Payment:

Due to the amount of work required prior to printing or embroidering and shipping of your order you will be charged at the time your order is placed.

Cancellations after printing has begun: Once orders of customized goods enter the production process, we do not allow cancellations. Orders enter the printing process as early as one business day after they are placed on our website.

Cancellations before printing has begun: We allow cancellations on orders that have been processed but have not yet begun the production process.  Cancellations in this phase are subject to a 15% cancellation fee of the order total.

Returns:

Shirts are custom printed just for you. We cannot accept a return for the following reasons:

1.        Shirt style, size, or color is not what you may have expected. If you are not sure. Please order a sample.

2.        Package(s) did not arrive in time or are lost or stolen following a delivery.

3.        You don't like it.

4.         Samples are not eligible for return.

You have 14 calendar days to Submit A Claim from the date the packaged was signed for. Claims are handled on a case-by-case basis.

Our dedicated Customer Service Specialists will work with you to find a solution that you'll be happy with, whether that means reprinting your order at no additional cost.

To submit a claim:

Please click the "Submit A Claim" button at the bottom of this page and include the following information:

  • Order Number
  • Report Problem Experienced
  • Attach a Photo of the Defect or Printing Error

We will respond within 1 business day.

Quality Guarantee:

If there is a material defect or printing defect that falls outside of stated limitations we will offer a discount or to reprint problem shirts. We are unable to offer a return for custom printed merchandise.

Refunds

We cannot accept returns on customized goods, unless there is a printing error or garment defect that falls outside of the stated limitation that differs from the approved design proof. If you have product or service questions, please call a customer support representative at 888-909-2658 to answer any questions you may have.

Refund methods:

Credit Card: If your return is approved, Bolt Printing will initiate a refund to your credit card. You will receive the credit within 5 to 7 business days, depending on your card issuer's policies.

Check: If you pay by check, Bolt Printing will issue a check for the approved refund amount. You will receive a check within 15 business days.

Purchase Order: If you pay by purchase order, Bolt Printing will issue a check for the approved refund amount. You will receive a check within 15 business days.

Shipping:

Bolt printing will be responsible for paying shipping costs on returning items (if due to material defect or printing error). Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us:

If you have any questions regarding your return, contact us at 888-909-2658 or Submit A Claim.

 


Cross body strap broke in less then 2 weeks
Shirts are a little large, I'm 5'10" 173lb, for perspective.
They colors I got were teal, a muted blue, muted green, and another bright color... Not what I wanted.
Fit was perfect. ..
Crappy quality. Way too big.
Son-in-Law travels to Africa and Asia and is fair skinned. He burns easily, so the light weight foldable baseball cap was a perfect gift for him. He uses the neck gator for the back of his neck, and has even used the front gator when a wind storm kicked up.
What I like best is it holds my water bottle on the side for ease access.
Bought in sale
It makes everything one color so driving can get boring everything looks the same. Could get dangerous but they work so well!
Good product
as described, packaged well.prompt shipment
excellent shirts
These are and excellent pair of sunglasses! I am an adult with a smaller face, and these fit me wonderfully. I often have trouble finding glasses and sunglasses that aren't huge on me, and these certainly fit me well. They are very comfortable and sturdy. Item arrived very quickly, packaged well, and are definitely the genuine product. Item arrived in a Ray-Ban box, with a Ray-Ban glasses case and cloth. The product numbers on the temple are Ray-Ban codes. I purchased the rubber frames, and I like the feel and slight grip they provide. Lenses have a green tint, but clarity is wonderful! I would certainly purchase another pair from this seller again.
I bought this tote at the end of November and it's now been about 4 month and the black piping on the handles is coming off. I'm disappointed in this but also really loved the bag.
I really like it. Thank you.
Nice quality looks good it does set of the detector going thru security at the airport
Fits good. Happy and warm husband.
As usual, Levi jeans are outstanding. Size is true.
This is the first belt i have ever had that I could adjust to the exact size I need it to be. Now I can use the in between spots I need it to be. Thank you!
Awesome product, product as described. Great customer service!
Great for lounging
He never wears long sleeve shirts - he loves these and actually got compliments! I ordered more....
Perfect for me. They do show just a little when I wear my Sketchers, but otherwise they don't show and are comfy and seem to be durable.
As expected
Perfect fit. Very nice jeans.
I have been wearing 501 Levis since I was in high school in the 50's (except for 4 years in the Navy). These are always the same fit, no matter where purchased. Best thing about Amazon is they offer these in 38 by 29 (short legs) so that I don't need to have them hemmed, saving $10 per pair. They also offer them in various washes (colors) which is great.
Wtih Prime free shipping, Amazon is perfect for buying things with a very consisitent fit (also includes Merril and Columbia shoes).
The bracelet broke about a month after wearing it daily. The beads went everywhere so I was unable to retrieve them and thus was unable to restring them.
Great wallet my only complaint is The money clip blocks cards from sliding in and out easily especially when theres cash in it
The bags are perfect for me. They are sturdy, have a flat base and can sit alone, and have useful compartments. And they are waterproof. Great!
Just as described
This is the second pair of these shorts that I've purchased. I ordered the first pair in my exact waist size and they were too large. (People in the clothing business refer to this as vanity sizing) The second pair I dropped down one size and they fit perfectly. I do really like these shorts. They stay wrinkle free and have a neat feature that I've never seen before--a pocket specifically designed to hold a smart phone. Highly recommend them.